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Where is my parcel ?

If you have not received your order within 14 days, don’t worry.

- Delivery may be delayed. (Events, holidays, holidays...)

- All orders are shipped within 48 hours of purchase.

- We guarantee you a refund if you do not receive your order.

- You can go to the nearest post office and request your package.

Don’t worry, you will receive your order.

Please bear with us, we do everything we can to satisfy you.

I didn’t get my order within 21 days.

- First go to your post office and ask for your package with your first and last name. If they do not have it, contact us. We are no longer responsible for the package once it is received.

We apologize for any delay.

Louna's Brand 

Free Shipping from 25£

Tracked and Secure Shipping on all orders.

EXCEPTIONAL QUALITY

Long-lasting & Water resistant pieces
crafted with care.

500+

5-star reviews

Our happy customers
say it best.

FAIR PRICES

No luxury markups,
starting at £16.

LOUNA'S BRAND